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Incident

Users report ChatGPT Work outage on July 13 with network errors and iOS 401 login error

On July 13, 2026, users began reporting that ChatGPT Work was completely non-functional, with every prompt returning a network error. The issue persisted across desktop web, iOS app, multiple networks, and after restarts, with some users also encountering a 401 login error on iOS.

1 engagement·1 source·Mon, Jul 13, 2026, 08:58 AM
A Reddit post from July 13, 2026, reports that ChatGPT Work is broken for the user and presumably others. Every prompt in Work immediately fails with 'A network error occurred. Please check your connection and try again.' The issue occurs in existing Projects/work conversations, new empty Work chats, with trivial text-only prompts, on desktop web, in the latest iOS app, on both home Wi-Fi and 5G, and after restarting the app, browser, and computer. The user's weekly usage shows 56%, suggesting they are a regular user. Additionally, an iOS login error 401 is mentioned, indicating authentication problems. The post has low engagement (1), but it is a specific, detailed report of a service outage affecting a key product feature.

Entities

OpenAI(company)ChatGPT Work(tool)

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