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Incident

User discovers Anthropic retains uploaded files indefinitely despite deletion claims

A Reddit user found that Anthropic's Claude retains uploaded files from deleted and incognito chats for over a year, contradicting its 30-day deletion policy. A new delete button on the uploaded files page throws errors, preventing removal. The discovery raises privacy concerns about data retention practices.

4 engagement·1 source·Mon, Jul 13, 2026, 02:01 AM
On July 13, 2026, a Reddit user reported that Claude's privacy settings now include a section for uploaded files, showing thousands of files dating back over a year, mostly from long-deleted or incognito chats. A delete button exists but fails with an error. The user notes that Anthropic's terms state uploaded inputs are deleted within 30 days, but this appears false. The post calls for clearer retention policies.

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Claude(tool)Anthropic(company)

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